Telia Company
Telia Company is a leading telecommunications operator in the Nordics and Baltics, providing a wide range of services including mobile, broadband, and TV. With a strong focus on digital infrastructure, Telia supports the growing data consumption needs of individuals and businesses. The company is committed to enhancing customer satisfaction through robust network services and strategic investments in technology and AI. Telia's operations are characterized by a disciplined approach to capital allocation and a progressive dividend policy.
Fiscal year 2025 · change from previous year
Development 2020–2025
Business
Share of revenueIncludes mobile voice and data services for consumers and enterprises.
Comprises fixed broadband and fiber internet services.
Offers TV subscriptions and streaming services.
Provides networking and communication solutions for enterprises.
Covers IT and media services for business clients.
Customers
Telia Company serves a diverse customer base across the Nordics and Baltics, including both individual consumers and enterprises. The consumer segment benefits from Telia's robust mobile, broadband, and TV services, which are tailored to meet the needs of a digital lifestyle. Enterprises rely on Telia for business-critical networking and IT solutions, enabling them to operate efficiently in a competitive market. The company's focus on customer satisfaction and service quality has led to high retention rates and strong brand loyalty.
Purchases mobile, broadband, and TV services for personal use.
Acquires networking and IT solutions for business operations.
Utilizes mission-critical services for government operations.
Seeks affordable IT and media services to enhance business efficiency.
Strategy
Telia Company's strategic priorities include enhancing customer satisfaction, optimizing capital allocation, and expanding digital infrastructure. The company is focused on delivering consistent EBITDA growth and achieving its free cash flow targets. Strategic investments in technology and AI are aimed at increasing operational efficiency and simplifying processes. Telia's commitment to a progressive dividend policy underscores its focus on shareholder value.
To increase retention and brand loyalty
To ensure sustainable growth and profitability
To support growing data consumption
Geography
Telia Company operates across six geographical markets, with a strong presence in the Nordics and Baltics. Key markets include Sweden, Finland, and Norway, where the company has established a significant customer base. Telia's operations are supported by robust network infrastructure, enabling it to deliver high-quality services across these regions. The company's strategic focus on these markets allows it to leverage regional expertise and maintain competitive advantage.
Risks
Telia Company faces several risks, including competitive pressures in the telecommunications market and regulatory challenges across its operating regions. The company's exposure to geopolitical risks, particularly in the Nordics and Baltics, can impact its operations. Additionally, technological advancements and changing consumer preferences pose risks to Telia's business model. The company employs an Enterprise Risk Management Framework to identify and mitigate these risks effectively.
- Competitive pressuresImpact: HighLikelihood: Medium
High competition in telecom market
- Regulatory challengesImpact: MediumLikelihood: Medium
Strict regulations in operating regions
- Geopolitical risksImpact: MediumLikelihood: Medium
Exposure to political instability
Accounting
Judgemental itemsImpacts timing of earnings
Impact: high
Affects balance sheet and EBITDA
Impact: medium
Requires estimation for network dismantling
Impact: medium
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Last updated: 24/09/2026